Privacy Policy

LEGAL AUTHORITY FOR COLLECTION, MAINTENANCE, AND USE OF PERSONAL INFORMATION

CRD collects information that may be directly associated with a specific person. This information is called "Personal Information," and it includes but is not limited to names, addresses, telephone numbers, and email addresses. CRD collects this Personal Information through lawful means from individuals who seek to file a complaint with CRD. The Personal Information is used to carry out CRD’s official responsibilities: establishing jurisdiction and furthering CRD’s efforts to investigate and attempt to resolve allegations of unlawful discrimination, harassment, and/or retaliation. For CRD to investigate and resolve your filed discrimination complaint, you are required to provide CRD with sufficient information in accordance with California Government Code sections 11135 et seq. and 12900 et seq., and California Civil Code sections 51, 51.7, 52.5, and 54 et seq.

CRD limits the collection of Personal Information to what is relevant to accomplish its lawful purpose which is enumerated at or prior to the time of collection, in a privacy notice included on or with the form used to collect Personal Information. If you do not provide the information requested, CRD may be unable to investigate or appropriately process a complaint and may have to close the complaint.

DISCLOSURE AND SHARING OF PERSONAL INFORMATION

Unless required by law CRD will not disclose, make available, or otherwise use any personal information for purposes other than those specified without consent. CRD will not distribute or sell any electronically or nonelectronically collected Personal Information to any third party without consent, unless required by law.

CRD may share Personal Information under the following circumstances:

1. You give CRD permission.
2. CRD receives a request from law enforcement, a government agency, or by court order with legal authority to obtain the information, such as is the case with a subpoena. To the extent possible, CRD will attempt to contact you regarding situations where CRD has received a subpoena.
3. As authorized by law, the information is transferred to/shared with the U.S. Equal Employment Opportunity Commission, National Labor Relations Board, U.S. Department of Labor, U.S. Department of Housing and Urban Development, U.S. Department of Health and Human Services, U.S. Department of Education, U.S. Department of Justice, any branch of the California State Government, or any other local or Federal agency with similar jurisdiction.

Note: Non-Personal Information, including allegations in the complaint document, may be disclosed to the public pursuant to a request under the California Public Records Act.

PURPOSES FOR USE OF PERSONAL INFORMATION

Any Personal Information collected will be used for the purposes for which it is provided: establishing jurisdiction and furthering CRD’s efforts to investigate and attempt to resolve allegations of unlawful discrimination, harassment, and/or retaliation. Electronically collected Personal Information gathered about visits when visiting CRD’s website is used solely to improve user experience and for basic web metrics (e.g., page views).

THIRD-PARTY WEBSITE LINKS ON CRD’S WEBSITE

CRD’s website may contain links to other websites on the Internet that are owned and operated by third parties. CRD does not control the privacy policies or practices of these websites. You are advised to review the privacy policies of any third-party websites before providing any Personal Information. CRD is not responsible for the content or practices of any linked third-party websites and such third-party websites are provided solely as a convenience.

STORAGE OF “COOKIES” ON CRD WEBSITE USERS’ COMPUTERS

When visiting CRD’s website, CRD will send a small piece of information called a “cookie” to your computer that helps CRD recognize your unique computer and set preferences when using the website. Cookies generally contain information about the type of browser you used, the date and time you visited the site, and the web pages you visited. Cookies do NOT include Personal Information, such as names, addresses, telephone numbers, and email addresses, and are only active when you log in to our site. This information collected on cookies is used to improve the user experience and for basic web metrics. Also, each visit to CRD’s website, the same information about your visit is captured in a web server log file. The information collected in the web server log file is discarded after each site visit and is used only for general reporting metrics and auditing purposes. This type of electronic information collection is permitted by law and is exempt from disclosure under the California Public Records Act.

The cookies will remain on your computer unless you delete them. You can manage your cookies by accessing your browser’s preferences menu, which will allow you to delete them or prevent them from being placed on your computer. You should be aware, however, that some websites may not work properly if you block the placement of cookies on your computer.

Please find below links to instructions for managing cookies for specified browsers.

• Microsoft Edge browsers
• Macintosh Safari browsers
• Google Chrome browsers

RIGHT OF ACCESS TO CRD’S RECORDS CONTAINING PERSONAL INFORMATION

In the State of California, laws exist to ensure that the government is open to the public and that the public is able to access records and information possessed by the government. At the same time, there are exemptions from mandatory disclosures in federal and state law.

These exemptions serve various purposes including protecting the privacy of individuals. All information collected by CRD becomes a public record that may be subject to inspection and copying by the public unless an exemption in law exists. In the event of a conflict between this Privacy Policy and the California Public Records Act, the Information Practices Act of 1977 and/or other law governing the disclosure of records, the California Public Records Act, the Information Practices Act of 1977, and/or other applicable law will control.

PROTECTING THE PRIVACY OF MINORS

CRD recognizes the importance of protecting privacy where minors (a person under 18 years of age) are involved. CRD is committed to protecting the privacy of minors and does not knowingly collect Personal Information from minors or create profiles of minors through CRD’s website. Website users are cautioned, however, that the collection of Personal Information submitted online or in an email will be treated as though it was submitted by an adult. CRD strongly encourages parents, guardians, and adults to be involved in the internet activities of minors in their care and to provide guidance whenever minors are asked to provide Personal Information online. If you believe a minor has provided us with Personal Information related to a complaint, we ask that a parent, guardian, or other responsible adult contact us at 1-800-884-1684.

SECURITY OF PERSONAL INFORMATION

CRD has put security measures in place to safeguard Personal Information maintained in our electronic and paper files and to protect it against loss or unauthorized access, use, modification, or disclosure. Access to Personal Information is limited to employees who have an established business need for Personal Information including those directly involved in the filing, investigation, resolution, and/or litigation of your complaint.

CRD’s security measures include various security technologies such as encryption software used to protect the security of Personal Information during transmission and storage. Personal information is destroyed according to CRD’s records retention policy, and CRD only retains these records for as long as necessary to fulfill CRD’s business needs and legal obligations. CRD trains its employees on the procedures and management of Personal Information that is collected, precautions to be taken to prevent unauthorized access, use, modification, or disclosure, and compliance with limitations on the release of Personal Information.

RIGHT TO INSPECT AND CORRECT YOUR PERSONAL INFORMATION

You have the right to inspect the Personal Information collected about you. Upon request, CRD will provide you with the Personal Information CRD collected in order to carry out its official responsibilities. You may correct errors in your Personal Information by submitting a written request that credibly shows the error and the accurate and complete facts. If you believe that the Personal Information you submitted is being used for an unintended purpose, you may contact CRD to correct the misuse. CRD will take reasonable steps to verify your identity before granting access or making corrections. You have the right to request access to records or to make corrections to Personal Information or Electronically Collected Personal Information be discarded via submitting a written request to the email address or mailing address provided below. (Gov’t Code § 11015.5). If you do not provide the information requested, CRD may be unable to investigate or appropriately process a complaint and may have to close the complaint.

CRD PRIVACY OFFICER CONTACT INFORMATION

If you have any questions or concerns about the information presented in this Privacy Policy, or if you would like to inspect records containing your Personal Information or request corrections to it, you may contact:

CRD Privacy Program Coordinator (Privacy Officer)
651 Bannon Street, Suite #200
Sacramento, CA 95811
privacyofficer@calcivilrights.ca.gov
1-800-884-1684

CHANGES TO PRIVACY POLICY

CRD may update and revise this Privacy Policy. CRD will prominently post any revision or update on CRD’s website.

EFFECTIVE DATE OF PRIVACY POLICY

Policy Effective Date: September 29, 2026
Policy Last Reviewed: September 14, 2026
Policy Last Revised: August 28, 2026