Getting in Touch with CRD

General Information

The Civil Rights Department is open Monday through Friday from 8 am to 5 pm except on these state holidays. Refer to the CRD Office Locations page for location-specific hours.

If you need assistance to CRD information, either for a disability or for a translation into another language, you can call, email or visit CRD offices.

Complaint or Mediation Status

To check the status of your pending complaint, get in touch directly with the investigator assigned to your case. Mediation correspondence should be sent directly to your assigned mediator. Please use CCRS, the e-mail address, or the office address that the assigned employee provided to you. Be sure to include your assigned CRD Inquiry number on all correspondence.

If you have lost the information you received from your investigator or mediator, or need other help regarding a specific complaint, please contact us.

Media Requests, Job Inquires, & Comments

  • Media requests go to our communications team at 916-938-4113 or publicaffairs@calcivilrights.ca.gov. Please provide a summary of your request and your deadline so they may respond as quickly as possible.
  • Employment queries go through the CRD human resources office. Available vacancies are posted on our Work for CRD page.
  • Comments about CRD’s performance can be made using our Comment form (PDF). You may also mail written comments or suggestions to the CRD Quality Assurance Manager at:

    651 Bannon Street, Suite 200
    Sacramento, CA 95811

Stay Informed

You can follow the latest information from CRD by subscribing to our online alerts and/or following us on social media.

You can also participate in one of the department’s Employment Round Tables. Those are held periodically throughout the state to focus on programs and strategies to reduce discrimination and promote equal opportunity.

Click here for our schedule of upcoming Round Tables and registration forms.

Doing Business with the Civil Rights Department

Our Commitment to Small Business (SB) & Disabled Veteran Business Enterprises (DVBE)

We are committed to empowering Californa’s Small Business (SB) and Disabled Veteran Business Enterprise (DVBE) communities, recognizing their key role in driving the state’s economic growth. The California Civil Rights Department (CRD) has adopted a strong SB/DVBE First Policy, with a clear focus on meeting the State’s mandated goal of 25% SB and 3% DVBE participation, as outlined in the Department of General Services (DGS) SB/DVBE Best Practices for State Departments

Get Certified to do Business with the State

Is your business certified as a California SB and/or DVBE? Certification is a key step in expanding your opportunities with CRD. To learn more and certify your business with DGS, please visit the following page: SB/DVBE Certification.

Learn How to Get Started

Benefits of Registering as an SB and/or DVBE

Obtaining one or more certifications can offer significant advantages for your business, as the state of California provides preferences and incentives to certified vendors when bidding on goods and services. By registering as a certified SB and/or DVBE, your business gains increased visibility in the State’s online marketplace, Cal eProcure. This platform is where state buyers search for certified SBs and DVBEs and where state agencies, including CRD, post solicitations for goods and services.

Commonly Procured Goods and Services

  • Document Shredding Services
  • IT Consulting services
  • IT Equipment
  • IT Software Licenses & Subscriptions
  • Language and Interpreting Services
  • Legal Services
  • Moving Services
  • Office Supplies
  • Training Services

Additional Resources

Search Bid Opportunities

Search for Bid Opportunities on Cal eProcure
Bid Opportunities (ca.gov)

Upcoming SB/DVBE Events

SB/DVBE Events Page

Contact Us

Whether you’re already certified as an SB and/or DVBE, or you’re interested in becoming certified and have questions—we’d love to hear from you! Our SB/DVBE Advocate is here to support you.

Feel free to reach out to share your capability statement, business information, or to learn more about the certification process. If you’re already certified, be sure to mention it!

California Civil Rights Department
SB/DVBE Advocate
SmallBusinessAdvocate@CalCivilRights.ca.gov

Legal

You may leave a voicemail for the Legal Division by calling 916-964-1925. A call to this number will go to the Legal Division’s voicemail, and a staff member will return your call if your inquiry relates to actions pending in court or otherwise involving the Legal Division. If your call is not regarding an action pending in court or otherwise involving the Legal Division, it will be re-routed to CRD’s main contact number.

The Legal Division does not provide legal advice, process complaints, or answer public inquiries. The Legal Division voicemail is only for communications regarding actions pending in court or otherwise involving the Legal Division.

If you need to speak with a representative regarding any other matter, you will receive the fastest service by contacting 1-800-884-1684.

If you do need to leave a voicemail for CRD’s Legal Division, please call 916-964-1925. Your voicemail should include:

• The specific matter name or number
• Your name and role in the matter
• Your contact information

Accessibility Information

CRD provides assistance to anyone who needs help accessing and understanding our information. Please contact us to arrange an accommodation if you have a disability or need translation into your native language.

651 Bannon Street, Suite 200
Sacramento, CA 95811
Regional Offices
800-884-1684 (voice), 800-700-2320 (TTY) or
California's Relay Service at 711
contact.center@calcivilrights.ca.gov